Privacy Policy

Privacy Policy

Last updated: April 17, 2026

1. Overview

This Privacy Policy explains how RYOB ("we", "us", "our") collects, uses, and protects your personal information when you visit or make a purchase from rollyourownblunts.com ("the Site"). By using the Site, you agree to the collection and use of information as described in this policy.

2. Information We Collect

Information You Provide

When you place an order, request a mockup, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Business name
  • Shipping and billing address
  • Payment information (processed securely - see Section 5)
  • Artwork, logos, and design files you submit
  • Messages and communications with us

Information Collected Automatically

When you visit the Site, we automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on the Site
  • Referring website or source
  • Device type and operating system
  • Location (country/region level)

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Create mockups and proofs for your review
  • Communicate with you about your order, including production updates and shipping notifications
  • Respond to your enquiries and provide customer support
  • Send marketing communications (only with your consent - you can unsubscribe at any time)
  • Improve the Site and our services
  • Analyse website traffic and usage patterns
  • Comply with legal obligations

4. Third-Party Services

We use the following third-party services that may collect or process your data:

Platform

Payment Processing

  • Antom - frontend payment processing for card transactions
  • PayDollar - backend payment gateway

We do not store your full credit card details. Payment information is processed securely by our payment providers.

Email Marketing

  • EmailOctopus - used to send marketing emails and newsletters. You can unsubscribe at any time using the link in any email. EmailOctopus Privacy Policy

CRM and Chat

  • Pipedrive - used as our CRM to manage customer relationships and communications. Also powers our on-site chatbot (LeadBooster). Pipedrive Privacy Policy

Analytics and Advertising

  • Google Analytics - used to analyse website traffic and visitor behaviour. Data is anonymised where possible. Google Privacy Policy
  • Meta Pixel (Facebook) - used to measure the effectiveness of our advertising and to deliver relevant ads. Meta Privacy Policy

5. Payment Security

All payment transactions are processed securely through our payment providers (Antom and PayDollar). We accept Visa and MasterCard. Your payment information is encrypted and we do not store your full card details on our servers.

6. Cookies

The Site uses cookies and similar tracking technologies to:

  • Keep the Site functioning correctly (session cookies)
  • Remember your preferences
  • Analyse traffic (Google Analytics)
  • Deliver relevant advertising (Meta Pixel)

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Site.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill orders and provide ongoing customer support
  • Comply with legal, accounting, and reporting obligations
  • Resolve disputes

If you request deletion of your data, we will remove it within 30 days, except where retention is required by law.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Delete your personal data
  • Opt out of marketing communications
  • Request a copy of your data in a portable format

To exercise any of these rights, contact us at hello@rollyourownblunts.com. We will respond within 30 days.

9. Children

The Site is not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact

For questions about this Privacy Policy or your personal data, contact us at:

Email: hello@rollyourownblunts.com